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City Closures, Restrictions, & Information

Lake view at sunset

First, the City of Madison understands that, due to COVID-19, there may be circumstances that will impact the financial situations of our customers. To assist our community, effective immediately and until further notice, we will not disconnect utility services from any customers. 

We ask that if you need additional time to pay your bill that you please contact Utility Billing at 605-256-7504 to work out a payment plan.

  • City Hall/Finance: Open. Please use our contact-free services as much as possible!  
  • Engineering: Open. Please use our contact-free services as much as possible!
    • Call 256-7514, 256-7513, or 427-1979 or email chad.comes@cityofmadisonsd.com
    • Any items for the Engineering Department can be placed in the box beside door. 
  • City Hall/Utility Billing: Open. Please use our contact-free services as much as possible!
  • Madison Public Library: CLOSED TO THE PUBLIC. Staff is still available to assist with curbside pickup and dropoff of items. 
  • Community Center: OPEN - WITH RESTRICTIONS
  • Madison Recreation: All programs have been suspended and will be re-evaluated in the future.  

  • City Armory: Open.

  • Utilities Department: OFFICES CLOSED TO THE PUBLIC.
    • Call 256-7521, option 3 for Electric. 
    • Call 256-7515, option 4 for Water & Sewer.
  • Streets, Parks, Solid Waste & Recycling Departments: OFFICES CLOSED TO THE PUBLIC.
    • Call 256-7515, option 5.
  • Recycling Center: Open. 
Office Of The Mayor Covid19

2020 Drinking Water Report

The 2020 City of Madison Drinking Water Report has been released. Click for details.

Tips: Preventing Frozen Pipes

With the cold weather, please see our list of suggestions to prevent frozen pipes!

Snow Removal Regulations

Click here for snow removal regulations.

2021 Budget Approved

The ordinance to create appropriations for 2021 has been approved. Click for details.